LoloDesk for home services

Turn vague messages into organized job requests.

Lolo asks what happened, records the location and preferred schedule, checks available appointments through an approved action, and hands estimates or safety questions to your team.

Join early access See the workflow

For repair, maintenance, cleaning, installation, and field-service teams.

New service inquiry

WhatsApp · just now

Lolo active

Hi, our kitchen sink is leaking under the cabinet. We are in Makati. Can someone come tomorrow morning?

Information checked

I recorded the leak and your location. A morning appointment is available tomorrow. Can you send a photo of the pipe under the sink?

Sample reply prepared from approved service areas and appointment availability.

Job brief

Service
Plumbing
Issue
Sink leak
Location
Makati
Schedule
Tomorrow AM
Morning slot available200 OK

Before the visit

Get the useful details before your team replies.

Customers often start with one sentence. Lolo asks the next practical question and turns the conversation into a job request.

The work needed

Ask what happened, where the issue is, and any details your team needs before dispatch.

Address and service area

Collect the job location and check whether it falls within an approved service area.

Preferred schedule

Record the requested day and time, then check available appointments through an approved action.

Photos and access notes

Ask for useful photos, access instructions, and contact details in the same conversation.

One service workflow

From first message to a job request your team can schedule.

  1. 01

    A customer reports a problem

    WhatsApp and website chat arrive in the same service inbox.

  2. 02

    Lolo records the job details

    Issue, location, schedule, and customer notes stay with the conversation.

  3. 03

    Appointments are checked

    Lolo can run an approved scheduling action and wait for the result.

  4. 04

    Your team gets the exception

    Lolo replies to routine requests and assigns estimates or safety questions.

A person when it matters

Job intake can be automated. Safety and estimates need your team.

Urgent hazards, custom estimates, and work outside your rules should not get a guessed answer. Lolo pauses and assigns those conversations.

Lolo needs help

Assigned to Service desk

Customer reports an electrical smell and asks whether it is safe to keep using the outlet.

What your team receives

  • Full message history
  • Issue, address, and schedule
  • Photos and access notes
  • Reason Lolo handed it off

What stays under your control

  • Approved business information
  • Actions Lolo may run
  • Handoff rules
  • Final reply from your team

WhatsApp + website chat

One inbox for new jobs and customer follow-up.

Keep job details, assignments, private notes, and the customer conversation together from intake through handoff.

Explore the shared inbox

Service inbox

5 open conversations

Carlo V.

Kitchen sink leak · Makati

Nina G.

Cleaning schedule question

Mark T.

Electrical safety question

LoloDesk is coming soon

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