LoloDesk for clinics

Keep routine clinic questions out of the front-desk queue.

Lolo answers approved service questions, collects appointment preferences, checks available times through an approved action, and hands clinical or sensitive requests to your staff.

Join early access See the workflow

For small clinics, dental practices, therapy centers, and wellness teams.

New appointment inquiry

WhatsApp · just now

Lolo active

Hi, can I book a consultation next Tuesday afternoon? It will be my first visit.

Information checked

Tuesday has openings at 2:00 PM and 3:30 PM. Which time do you prefer?

Sample reply prepared from approved service details and appointment availability.

Appointment brief

Service
Consultation
Day
Next Tuesday
Time
Afternoon
Patient
First visit
2 times available200 OK

Routine front-desk questions

Give patients the practical information they need.

Lolo handles scheduling details and approved clinic information. Questions that require medical judgment go to a person.

Services and fees

Answer from the service descriptions, fees, and payment information your clinic approves.

Appointment preferences

Collect the requested service, date, time, and basic contact information.

Preparation instructions

Share approved instructions and forms without adding medical advice.

Hours and location

Answer questions about clinic hours, directions, parking, and accessibility information.

One clinic workflow

From first question to an appointment request your staff can review.

  1. 01

    A patient sends a question

    WhatsApp and website chat arrive in the same clinic inbox.

  2. 02

    Lolo records the request

    Service, preferred schedule, and contact details stay with the conversation.

  3. 03

    Available times are checked

    Lolo can run an approved scheduling action and wait for the result.

  4. 04

    Staff step in when needed

    Lolo replies to routine requests and hands clinical questions to clinic staff.

A clear clinical boundary

Scheduling help is useful. Medical judgment stays with your staff.

Lolo does not diagnose, interpret symptoms, or give treatment advice. It pauses and assigns those messages with the conversation intact.

Lolo needs help

Assigned to Clinic staff

Patient asks whether a new symptom means they should stop taking prescribed medication.

What your team receives

  • Full message history
  • Requested service and schedule
  • Latest availability result
  • Reason Lolo handed it off

What stays under your control

  • Approved business information
  • Actions Lolo may run
  • Handoff rules
  • Final reply from your team

WhatsApp + website chat

One inbox for appointment questions and staff follow-up.

Keep conversations, appointment preferences, assignments, and private notes together when staff take over.

Explore the shared inbox

Clinic inbox

4 open conversations

Mia R.

Consultation · Tuesday afternoon

Jon P.

Clinic location question

Ana S.

Clinical question

LoloDesk is coming soon

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